Frequently Asked Questions
GOT QUESTIONS? WE HAVE ANSWERS!
Where does Shailee ship?
We currently ship within the United States only.
How long does shipping take?
Orders are processed within 1–3 business days and typically delivered within 4–5 business days.
Do you offer free shipping?
Yes, we offer free shipping on all orders above $50.
What is your return policy?
We accept returns within 14 days of delivery for unused products in original packaging.
Can I return opened products?
No, we do not accept returns on opened or used products.
How long do refunds take?
Refunds are processed within 7 business days after the returned item is received and inspected.
How can I contact support?
You can reach us at shaileeinc@gmail.com. Our team typically responds within 24–48 hours.